All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays, and during high-volume periods shipments may be delayed by a few days - please allow additional days in transit. Once your order ships, you will receive a confirmation email with tracking information.

We apologize for that! Please email us at info@kidichicusa.com with your order number and we will make it right as soon as possible.

We move fast, but we will do our best! Contact us as soon as possible at (718) 676-8060 or by email and we will try to catch your order before it ships.

Please review our Return Policy for full details and timelines. Note that items purchased on sale of 20% or more are non-refundable - however, we will happily exchange them if you cover the additional shipping costs.

Unfortunately, online orders cannot be returned or exchanged in our stores - please use the online return process instead.

Items purchased at full price may be returned the same day for a full refund. Otherwise, you have 3 business days for exchanges or store credit.

We try our best to restock our popular items as fast as possible, though we are not able to restock everything. Tap the Notify me when back in stock button on the product page and you will automatically receive an email the moment it returns. You can also visit or call one of our stores to check if they have it in stock.

Fit matters! Every product page includes a Size Chart tab with detailed measurements plus a description of how the item fits. Between sizes or unsure? Email us at info@kidichicusa.com and we will gladly help you choose.

Yes! Give the gift of Kidichic - visit our Gift Card page for details.

Yes! Use the store locator below to find a location near you.